Privacy Policy

Tru Earth aka TruEarth.Net.AU is a Tru Earth Environmental Products Inc. company.

Tru Earth Environmental Products Inc. web servers automatically recognize and collect information only for internal review. Email addresses are not automatically collected.

Tru Earth Environmental Products Inc. uses this information it collects to improve functionality, like search and site navigation. Tru Earth Environmental Products Inc. does not share any information with third parties. Telephone numbers provided on-line will be called only when Tru Earth Environmental Products Inc. has questions specific to your request.

If users provide their email or mailing address, Tru Earth Environmental Products Inc. will send notifications, such as order confirmations, via email. Users may also receive occasional offers from Tru Earth Environmental Products Inc. and special partners. Users may opt out at any time.

Contact Tru Earth Environmental Products Inc. to update or remove personal information.

In the future. Tru Earth Environmental Products Inc. may update this privacy policy to reflect unanticipated practices not outlined in this policy. These changes will be posted to the website, and users are invited to occasionally review the privacy policy.

These Terms of Use apply to all visitors to and users of the Site (“Users”), whether or not you have registered or subscribed for any of the products offered on the Site, including any mobile version thereof, or have contributed User Content, as defined below. By accessing or using the Site, you signify that you have read, understood and agree to be bound by these Terms of Use (“Terms of Use” or “Agreement”). You also agree to be bound by these Terms of Use, if you post links on your site, whether or not you are a registered member of We reserve the right, at our sole discretion, to change, modify, add, or delete portions of these Terms of Use at any time. If we do this, we will post the changes to these Terms of Use on this page and will indicate at the top of this page the date these terms were last revised. Your continued use of the Service or the Site after any such changes are posted constitutes your acceptance of the new Terms of Use. If you do not agree to abide by these or any future Terms of Use, do not use or access (or continue to use or access) the Service or the Site. We will make reasonable efforts to notify registered users and subscribers of material changes to these Terms of Use by email or other regular communications, but it is your responsibility to regularly check the Site to determine if there have been changes to these Terms of Use and to review such changes.


The purpose of the code

Tru Earth is committed to keeping personal information accurate, confidential, secure, and private. Our Corporate Privacy Code builds on this commitment.

This Corporate Privacy Code provides guidelines that Tru Earth uses to protect the privacy of personal information, no matter how the information is collected or stored. In addition to our Corporate Code, each division of Tru Earth has developed and maintains its own privacy policy.

The Corporate Privacy Code consists of ten principles. Each corporate division’s privacy policy follows the ten principles as they may apply to their business. In addition, each division may:

  • define how it subscribes to each principle
  • modify details to provide specific examples
  • include additional measures for the protection of personal information

The ten privacy principles

  • Principle 1 Accountability
  • Principle 2 Identifying Purposes for which Personal Information is Collected
  • Principle 3 Getting Consent
  • Principle 4 Limits on Collecting Personal Information
  • Principle 5 Limits for Using, Disclosing, and Keeping Personal Information
  • Principle 6 Keeping Personal Information Accurate
  • Principle 7 Safeguarding Personal Information
  • Principle 8 Making Information About Policies and Procedures Available
  • Principle 9 Individual Access to Personal Information
  • Principle 10 Handling Complaints and Questions

1. Accountability

Tru Earth is accountable for all information in its control. The Chief Privacy Officer is accountable for Tru Earth compliance with the ten privacy principles.

Tru Earth recognizes that it is responsible for personal information in its possession or custody, including information that has been transferred to a third party for processing.

Tru Earth abides by the provisions of the federal law, and assumes responsibility for doing so.

2. Identifying Purposes

Tru Earth makes all reasonable efforts to ensure that we specify the nature of the intended use of the data at or before the time the information is collected.


Tru Earth makes all reasonable efforts to ensure that organizations providing personal information to our clients have obtained consent from the consumer before disclosing this personal information.

Tru Earth ensures that all list and other media owners have provided their consumers with a meaningful opportunity to decline to have their name or other information used for any further marketing purposes by a third party.

4. Limiting Collection

Tru Earth agrees to keep personal information only as long as necessary for the identified purposes. Formal guidelines and procedures to ensure the safe destruction or disposal of personal information no longer required are established and have been implemented.

5. Limiting Use, Disclosure, and Retention

You may use this Site for personal, non-commercial use only. As a condition of your use of Site, you agree that you will not (and will not authorize anyone else to) sell or modify any Site Content or User Content or reproduce, display, distribute, or otherwise use any Site Content or User Content in any way for any commercial purpose without our written permission. You agree to cooperate in causing any unauthorized use of the Site immediately to cease. In addition, you may not use the Site in any manner which could disable, overburden, damage, or impair the Site or interfere with any other party’s use and enjoyment of the Site.

6. Accuracy

Tru Earth keeps personal information on consumers as up to date as possible for the defined need.

7. Safeguards

Tru Earth takes responsibility for the protection of list data. This includes, but is not limited to, restricting physical access to data, organizational restrictions through security clearances on a “need-to-know” basis, and technological measure such as passwords and encryption. Care is also used in the disposal or destruction of personal information so as to prevent unauthorized parties from gaining access to this information.

8. Openness

Tru Earth is open and forthcoming about the policies and procedures it uses to manage personal information. Consumers have ready access to information about these policies and procedures. Tru Earth makes every effort to ensure that the consumer easily understands personal information handling practices and procedures.

The Chief Privacy Officer, accountable for Tru Earth policies and practices relating to privacy, and to whom complaints or inquiries can be forwarded is as follows:

Barton Brands

20/30-34 Octal St.

Yatala, QLD 4207


A copy of any information that explains Tru Earth privacy policies, standards, and practices is available upon written request the above address.

9. Individual Access

Tru Earth will work with consumers, list, and other media owners to fulfill the right of the consumer to know of the existence, use, and disclosure of his or her personal information and to provide access to that information.

Tru Earth will make all reasonable efforts to provide this information to the consumer upon request. The procedure for responding to consumers’ requests for access is available from the Chief Privacy Officer. When a consumer asks, Tru Earth will make these procedures known to the consumer.

The consumer must recognize that they are required to provide Tru Earth with sufficient personal information that will allow us to determine whether we do hold a personal information file pertaining to them. The provision of this information shall not be used for any other purpose.

Tru Earth will respond to a consumer’s request within a reasonable time and at minimal or no cost to the individual. In some cases, where Tru Earth may have to incur significant and unreasonable costs to fulfill a consumer’s request, the consumer will be advised of this cost. Agreement will be obtained for payment by the consumer prior to Tru Earth undertaking the work if the consumer is still interested in pursuing his or her request.

If Tru Earth denies a consumer’s request for access to personal information, we will tell the consumer why. The consumer may then opt to challenge Tru Earth decision (see Principle 10).

10. Challenging Compliance

Consumers may challenge Tru Earth compliance with its own privacy code. Tru Earth has policies and procedures in place to receive, investigate, and respond to consumers’ complaints and inquiries. Information regarding these procedures and the complaint escalation process is available through Tru Earth Chief Privacy Officer.